Communicate Effectively: 24 Lessons for Day-to-Day Business

Communicate Effectively: 24 Lessons for Day-to-Day Business Success
Lani Arredondo | McGraw-Hill | 2007 | 67 pages | 1.15 Mb | pdf | American English

This hands-on, concise guide gives you 24 proven techniques for communicating clearly and managing conflicts. It features guidelines for everything from sharing information and gathering input from employees to handling disagreements to conducting results-driven meetings and presentations.