Express Series English for Customer Care Full

Express Series English for Customer Care
Book | Audio | MultiROM

English for Sales and Purchasing is an ideal short course for anyone who needs to communicate effectively with international clients and colleagues in a sales or purchasing environment. It is part of the Express Series. It is an ideal course for students in employment, who want to communicate better in English.

English for Sales and Purchasing is suitable for both buyers and sales people who require fluent business English to manage international clients, deal with foreign suppliers, attend international exhibitions, and deal with complaints and enquiries. It resents the essential expressions and conversation techniques that will enable successful communication in these situations. Every unit presents realistic scenarios and specific themes for sales and purchasing, such as approaching a new client, selecting potential suppliers, developing proposals, and typing up orders and deliveries.